Plain English, because you deserve to know what you're signing up for. Last updated 1 November 2026.
What we collect. Your first name and email address when you sign up. If you buy something, the sales platform handles your payment details. We never see your card number.
Where it's kept. Email addresses are stored with Kit, our email service. The website is hosted by Cloudflare. The suit quiz remembers your card in your own browser only. We don't see it.
What we do with it. Send you the emails you signed up for: the guide, the deck, the OG discount, and the occasional update. That's it.
What we'll never do. Sell, rent or share your details with anyone else.
Getting out. Every email has an unsubscribe link. To see, change or delete your details, email baddaytools@gmail.com.
We follow the Australian Privacy Principles.
The Bad Day Guide (PDF). Because it's a digital download, we don't offer refunds if you change your mind. If the file doesn't work, or it isn't what we described, email us and we'll fix it or refund you.
The Bad Day Deck. If your deck arrives damaged, faulty or not as described, we'll replace it or refund you. Shipping and returns details for the deck will be here before it launches.
None of this limits your rights under Australian Consumer Law.
Bad Day Tools makes self help tools. They're not medical advice, diagnosis, therapy or treatment, and they're not a substitute for professional care.
Caitlin is a Specialist Support Coordinator and counselling student, not a doctor, psychologist or counsellor (yet).
If your bad days are most days, please talk to a GP, a counsellor or a crisis line. If you're in danger, call 000. Helplines and resources.